PRIVACY POLICY

Information you provide:

• Email address (when you sign up to receive your results)
• Professional information (profession, specialization, responsibilities)
• Business information (website, documents, bot configuration)
• Preferences and challenges in your work

Information we collect automatically:

• Technical information (IP address, browser type, device information)
• Usage data (which pages you visit, how long you stay)
• Cookies and similar technologies

We use your personal data to:

• Provide personalized AI recommendations for your business
• Design, build and deploy custom chatbots
• Improve and develop our service based on usage patterns
• Email your results to you (if requested)
• Communicate updates or new features
• Analyze usage trends to improve the user experience
• Fulfill legal obligations

We never sell your personal data. We may share information with:

• Service providers: Who help operate the service (e.g., hosting, analytics)
• AI services: To generate personalized recommendations (anonymized where possible)
• Legal requirements: When required by law

We store your data only as long as necessary to provide the service. We use industry-standard security measures to protect your data, including:

• Encrypted data transfer (HTTPS)
• Secure server storage with trusted providers
• Restricted access to personal data
• Regular security updates

Under GDPR you have the right to:

• Access your personal data
• Rectify inaccurate information
• Erase your data ("right to be forgotten")
• Restrict processing of your data
• Data portability – receive your data in machine-readable format
• Object to processing
• Withdraw consent at any time

To exercise these rights, contact us at: ch.genberg@gmail.com

You can also use our self-service tools: Export your data or Delete your data

We use cookies to:

• Remember your preferences
• Analyze how the service is used
• Improve the user experience

You can block cookies in your browser, but some features may not work correctly. We only use cookies with your consent through our cookie banner.

Our Data Protection Officer ensures compliance with data protection law and is your contact for all personal data questions.

You can contact our DPO to:

• Ask questions about how we process your personal data
• Exercise your GDPR rights
• Report any data protection issues
• Get information about our data protection practices

For general questions about the service or this privacy policy: